Last updated: February 2026
At Strawberries Store, we aim to deliver your orders safely and on time. This Shipping Policy outlines how orders are processed, shipped, and delivered when you shop with us at https://strawberriesstore.com/.
By placing an order on our website, you agree to the terms mentioned below.
1. Order Processing Time
- Orders are usually processed within 1–3 business days after order confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- During high-demand periods, sales, or festivals, processing times may be slightly longer.
2. Shipping Locations
- We currently ship across India.
- Delivery availability may vary depending on your location and courier serviceability.
3. Estimated Delivery Time
- Metro & Tier 1 cities: 3–5 business days
- Other locations: 5–8 business days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
4. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before payment.
- Any promotional free-shipping offers will be clearly mentioned on the website.
5. Order Tracking
- Once your order is shipped, you will receive tracking details via email or SMS.
- You can track your shipment using the courier partner’s tracking link.
6. Delivery Attempts
- Our courier partners will make multiple delivery attempts.
- If delivery fails due to incorrect address, unavailability, or refusal, the order may be returned to us.
- Re-shipping charges may apply in such cases.
7. Damaged or Missing Packages
If your order arrives damaged or incomplete:
- Notify us within 48 hours of delivery
- Share clear photos or videos of the package and product
Please contact us immediately so we can assist with a replacement or resolution.
8. Address Accuracy
- Customers are responsible for providing complete and accurate shipping details.
- Strawberries Store is not liable for delays or losses caused by incorrect or incomplete addresses.
9. Force Majeure
We are not responsible for shipping delays caused by events beyond our control, including natural disasters, strikes, government restrictions, or courier service disruptions.
10. Changes to This Policy
Strawberries Store reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page.
11. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: info@strawberriesstore.com
Phone: +91 9970570657